Order Cancellation Policy

At Letterman Jackets, we understand that circumstances may arise where you need to cancel an order. We strive to make this process as seamless as possible for our valued customers.

Cancellation Period:

• You have the right to cancel your order within 24 hours of placing it, provided that the order has not already been processed for dispatch.

How to Cancel:

• To cancel your order, please contact our customer service team via email at infot@lettermanjackets.co.uk or by telephone at ‎+44 (746) 204-7490. Please include your order number and reason for cancellation in your communication.

Refund Process:

• If your order is eligible for cancellation within the specified period, we will initiate a refund to your original method of payment. Please allow 3 days for the refund to reflect in your account.

Exceptions:

• Certain bespoke or customised orders may not be eligible for cancellation once production has commenced.
• Orders that have already been dispatched cannot be cancelled and must be processed as returns in accordance with our Return and Refund Policy.

Customer Support: 24/7

Phone: ‎+44 (746) 204-7490
Email: info@lettermanjackets.co.uk

Address: 194 Southwell Road West, Mansfield NG18 4HE United Kingdom